Legal

Terms and Conditions

Please read these terms carefully before using DashCAN products and services.

1. Acceptance of Terms

By accessing or using DashCAN products, services, website, or mobile applications (collectively, the "Services"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services.

2. Product Description

DashCAN provides CAN bus interface devices and related mobile applications designed for vehicle data monitoring and diagnostics. Our products are intended for use with compatible Engine Control Units (ECUs) and vehicles.

3. Intended Use

DashCAN products are designed for:

  • Vehicle diagnostics and monitoring
  • Motorsport and track day applications
  • Educational and development purposes

Users are responsible for ensuring that their use of DashCAN products complies with all applicable local laws and regulations.

4. Installation and Safety

Proper installation is essential for safe operation. Users must:

  • Follow all installation instructions provided
  • Ensure proper wiring and connections
  • Not operate the mobile application while driving
  • Securely mount all devices to prevent interference with vehicle operation

5. Warranty

DashCAN products are covered by a limited warranty against manufacturing defects for a period of 12 months from the date of purchase. This warranty does not cover:

  • Damage caused by improper installation or use
  • Normal wear and tear
  • Damage from accidents, misuse, or unauthorized modifications
  • Water damage or exposure to extreme conditions

6. Limitation of Liability

To the maximum extent permitted by law, DashCAN and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Vehicle damage or malfunction
  • Data loss or corruption
  • Personal injury resulting from misuse

7. Intellectual Property

All content, trademarks, logos, and intellectual property related to DashCAN are owned by DashCAN or its licensors. Users may not reproduce, distribute, or create derivative works without prior written consent.

8. Software and Firmware

The DashCAN mobile application and device firmware are licensed, not sold. Users are granted a non-exclusive, non-transferable license to use the software in conjunction with DashCAN hardware. Reverse engineering, decompiling, or modifying the software is prohibited.

9. Data and Privacy

DashCAN respects your privacy. Vehicle data collected by our devices is stored locally on your device and is not transmitted to our servers unless you explicitly choose to use cloud features. We do not sell or share your personal data with third parties.

10. Returns and Refunds

Products may be returned within 14 days of delivery in unused condition with original packaging. Refunds will be processed within 14 business days of receiving the returned product. Shipping costs for returns are the responsibility of the customer unless the product is defective.

11. Modifications to Terms

DashCAN reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our Services after changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the European Union. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the applicable EU member state.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

support@dashcan.eu

Last updated: February 2025